Privacy Policy
Miller Auto Enterprises (Miller Auto Plaza)
Effective Date: October 7, 2026
Miller Auto Enterprises, doing business as Miller Auto Plaza ("Miller Auto Plaza," "we," "our," or "us"), respects the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect personal information obtained through our website, customer communications, and business operations.
1. Information We Collect
Depending on how customers interact with our business, we may collect the following categories of personal information:
- Contact information: Names, telephone numbers, mobile phone numbers, email addresses, and mailing addresses.
- Vehicle information: Vehicle interests, purchase inquiries, trade-in details, vehicle identification numbers, and service-related information.
- Transaction information: Purchase history, appointment details, sales inquiries, and information associated with vehicle purchases or services.
- Financial information: Information provided in connection with vehicle financing, leasing, credit applications, or payment transactions, when applicable.
- Communications: Messages, inquiries, and correspondence exchanged through telephone calls, email, SMS/text messaging, website forms, and other communication channels.
- Website information: Information collected through website forms, cookies, analytics services, and similar technologies.
2. How We Use Personal Information
Miller Auto Plaza may use collected information to:
- Respond to customer questions and vehicle inquiries.
- Provide vehicle pricing, availability, and product information.
- Schedule appointments, test drives, and service visits.
- Process vehicle purchases, financing inquiries, and other customer transactions.
- Communicate with customers regarding ongoing sales or service activities.
- Provide customer support and follow-up communications.
- Maintain business records and improve our products, services, and customer experience.
- Comply with applicable legal and regulatory obligations.
3. Sharing of Personal Information
Miller Auto Plaza may disclose personal information to authorized third parties when reasonably necessary for business operations or requested customer services.
These may include:
- Financial institutions, lenders, and financing partners involved in customer-requested financing or leasing transactions.
- Vehicle manufacturers and authorized business partners involved in vehicle purchases, warranties, recalls, or related services.
- Technology providers supporting our customer relationship management systems, website, communications, and business operations.
- Payment processors and other providers assisting with customer transactions.
- Government agencies, regulatory authorities, or other parties when disclosure is required by law.
We require service providers handling personal information on our behalf to use that information in accordance with applicable contractual and legal obligations.
4. SMS Consent and Mobile Information Privacy
Miller Auto Plaza uses SMS/text messaging to communicate with customers and prospective customers who have provided appropriate consent.
These communications may include vehicle inquiries, pricing information, appointment scheduling, test drive coordination, vehicle availability, purchase updates, and customer service conversations.
SMS consent is not shared with third parties or affiliates.
No mobile information, SMS opt-in data, or text messaging consent will be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
We may use contracted messaging service providers to facilitate text message delivery on our behalf. Such providers may process information necessary to deliver messages but are not authorized to use customer SMS consent to independently market to customers.
Customers may withdraw their consent to receive SMS messages at any time by replying STOP to a message.
5. Website Cookies and Analytics
Our website may use cookies and similar technologies to support website functionality, evaluate website performance, and improve the visitor experience.
Third-party website service providers may process certain technical information as necessary to provide these services.
6. Data Security
Miller Auto Plaza uses administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
Although we take reasonable precautions to protect information, no electronic transmission or storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill business purposes, complete customer transactions, comply with applicable legal requirements, and maintain appropriate business records.
8. Customer Privacy Choices
Customers may contact Miller Auto Plaza to request information about their personal information or available privacy choices.
Customers may also opt out of SMS communications at any time by replying STOP to any SMS message from Miller Auto Plaza.
Requests involving personal information will be reviewed and handled in accordance with applicable law.
9. Third-Party Websites and Services
Our website may contain links to third-party websites or services. Miller Auto Plaza is not responsible for the privacy practices of independently operated websites.
Customers should review the privacy policies of those websites before submitting personal information.
10. Changes to This Policy
Miller Auto Plaza may update this Privacy Policy periodically to reflect changes in business practices, technology, or applicable legal requirements.
Any updates will be published on this page with a revised effective date.
11. Contact Information
For questions regarding this Privacy Policy or our privacy practices, please contact:
Miller Auto Plaza
Website: https://www.millerautoplaza.com/
12. SMS Terms and Conditions
For additional information about our text messaging practices, please review our SMS Terms and Conditions: